How Oaklyn Realty handles enquiry data.

1. Who We Are

Oaklyn Realty is the trading name of Oaklyn Real Estate L.L.C., a Dubai real estate brokerage. The company is based at Oxford Tower, Office 607, 6th Floor, Business Bay, Dubai, UAE.

Oaklyn Real Estate L.L.C. holds DED Licence No. 1589593, Commercial Register No. 2786406, DCCI Member No. 667883, and RERA ORN 59210.

2. What Information We Collect

When you use the website or submit an enquiry, Oaklyn Realty may collect:

• Name
• Email address
• Phone number
• Budget range and property preferences included in your enquiry
• Messages you send through website forms
• Cookie, browser, device, referral, and page-visit data used for analytics and advertising attribution
• Advertising identifiers such as gclid, gbraid, or wbraid when they are available

Oaklyn Realty does not request passport numbers, Emirates ID numbers, salary details, nationality, religion, or health information through website forms.

3. Why We Collect It

Oaklyn Realty collects and uses this information to:

• Respond to your property enquiry
• Send project details, pricing information, availability updates, and other requested property information
• Arrange follow-up by phone, email, or WhatsApp where relevant to your enquiry
• Manage internal lead records and brokerage follow-up
• Measure advertising performance and improve website usability
• Send marketing communications only where you have requested information or opted in

4. Forms, Storage, and Sharing

Website form submissions may be processed through Oaklyn Realty systems, hosting tools, CRM workflows, webhooks, and automation services such as Zapier.

Oaklyn Realty may share enquiry information with:

• Internal brokerage staff handling your enquiry
• Developers or their sales channel partners when your enquiry needs to be forwarded for a specific property
• Hosting, CRM, analytics, and automation providers that support website operations

Oaklyn Realty does not sell your personal data.

5. Cookies, GTM, and Analytics

The website uses cookies and similar technologies for analytics and advertising measurement. This includes Google Tag Manager container GTM-NVD5VMG5, which may load Google Analytics and other marketing or conversion tags, and Meta Pixel where enabled.

These tools may collect page views, session behaviour, device information, referring sources, and conversion activity. You can control cookies through your browser settings, and you can opt out of marketing emails or ask Oaklyn Realty to stop non-essential marketing contact.

6. Retention

Oaklyn Realty keeps website enquiry records for up to 24 months after the last meaningful contact, unless a longer period is required for a transaction, regulatory recordkeeping, or a legal obligation. Analytics and cookie data are kept according to the settings of the relevant platform and browser.

7. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you may ask Oaklyn Realty to provide access to your personal data, correct inaccurate information, delete information where retention is no longer required, or stop direct marketing communications.

To exercise these rights or to make a privacy request, email sales@oaklynrealty.ae.

8. Marketing Opt-Out

If you no longer want to receive marketing communications from Oaklyn Realty, you can reply to the message you received, ask the consultant to stop marketing contact, or email sales@oaklynrealty.ae with your opt-out request.

9. Contact Oaklyn Realty

Questions about this Privacy Policy or data handling practices can be directed to Oaklyn Realty through the channels below.